Privacy Policy

1. Introduction

Center for Cultural Resilience and Leadership FZCO values your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you visit our website and contact us through our contact form.

2. Information We Collect

When you use our contact form, you may provide:

• Name, email address, phone number, organisation, and the content of your message

If you engage our services, additional information may be shared in the context of coaching, programmes, or events. Such information is treated as confidential.

3. How We Use Your Information

We use your information to:

• Respond to your inquiry and communicate with you
• Clarify your needs and, if relevant, prepare a proposal
• Deliver our services if you decide to work with us
• Meet legal or regulatory obligations where applicable

4. Legal Basis

We process personal information based on:

• Your consent when you submit the contact form
• Steps taken at your request prior to entering a service agreement
• Performance of a contract if you become a client
• Legal obligations where applicable

5. Confidentiality

Information shared in coaching or programme contexts is handled with strict confidentiality. We share such information only with your explicit consent or where required by applicable law.

6. Data Retention

We keep contact enquiries only as long as needed to respond and follow up. If you become a client, we retain relevant information for the duration of our work together and for a reasonable period thereafter, as required for professional and legal purposes.

7. Sharing of Information

We do not sell your personal information. We may share limited information with trusted service providers who help operate the website and contact form, strictly for the purpose of receiving and responding to your message, under confidentiality and security obligations.

8. International Data Transfers

Your information may be processed in countries other than your country of residence due to the technical infrastructure used to operate the website and contact form. We apply appropriate safeguards to protect your information.

9. Your Rights

Depending on your location and applicable law, you may request access, correction, or deletion of your personal information, or object to certain processing. If GDPR applies to your situation, you may also have additional rights under GDPR.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version becomes effective when posted on this page.

11. Contact

For privacy-related questions or requests, please contact:

Center for Cultural Resilience and Leadership FZCO
DMCC Licensed Entity
License number: DMCC-992626
Registered address: Unit 3O-01-4863, DMCC Business Centre, Jewellery & Gemplex 3, Dubai, UAE
Email: [email protected]
Phone or WhatsApp Business: +491797576952